Returns & Exchanges
At TooTimid.com, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and certain accessories are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are intact, and include the provided packing slip inside the box.
- 3.Ship It Back
Print the prepaid shipping label generated by our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.